Zenfox Biologicals Private Limited (“Company”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy (“Policy”) describes how we collect, use, disclose, and safeguard your personal information through our platforms, including www.berryella.com and associated mobile applications (collectively, the “Platform”).
This Policy applies to individuals who access or use our Platform, provide their information on or through it, or whose information is otherwise collected by us in relation to the purchase or inquiry of Berryella products (“Products”). By accessing and using the Platform, you agree to the terms of this Policy and provide your informed consent to our collection, use, and sharing of your personal information.
1. Personal Information We Collect
We may collect the following personal information:
- Name, email address, phone number, postal address, and country.
- Date of birth, gender, language preference.
- Payment information (processed through PCI-DSS compliant providers).
- IP address, browser type, location, device type.
- Product preferences, reviews, and order history.
- Social media information (when connected via third-party platforms).
We may also automatically collect data through cookies, web beacons, or other tracking technologies.
2. How We Use Your Information
We use your information for purposes including, but not limited to:
- Processing and delivering your orders.
- Communicating order updates, offers, and newsletters.
- Personalizing your shopping experience.
- Improving our products and services.
- Conducting surveys, contests, and promotions.
- Preventing fraud and ensuring platform security.
- Meeting legal and compliance obligations.
3. Legal Basis for Processing
We process your data on the following grounds:
- Consent : When you register, sign up for offers, or voluntarily provide personal data.
- Contractual Necessity : To fulfill purchases and provide services.
- Legitimate Interests : For analytics, customer support, marketing (where permitted).
- Legal Compliance : Where required under applicable laws or regulatory obligations.
4. Sharing of Personal Information
We do not sell or rent your personal information.
We may share your data with :
- Trusted third-party service providers (e.g., logistics, payment gateways).
- Our affiliated partners for better service delivery.
- Law enforcement or government authorities if legally required.
These partners are bound by confidentiality and data protection obligations.
5. Retention and Security
We retain your data for as long as necessary to fulfill the purpose for which it was collected or as required by law.We maintain physical, electronic, and procedural safeguards to protect your data from unauthorized access, use, or disclosure.
6. Your Rights
You have the right to :
- Access and correct your data.
- Withdraw consent at any time (where applicable).
- Request deletion, restriction, or portability of your data (subject to limitations under law).
You can contact us at zenfox2025@gmail.com for any privacy-related concerns.
7. Updates to this Policy
We reserve the right to update or modify this Policy at any time. Changes will be effective upon posting on the Platform. We encourage you to review this Policy periodically.
8. Contact Us
For any questions or concerns about this Privacy Policy or data handling practices, please
contact us at :
Zenfox Biologicals Private Limited
Email: zenfox2025@gmail.com
Website: www.berryella.com
